COREVIA STUDENT & PARENT PRIVACY NOTICE
Effective Date: 20 September 2026 Last Updated: 20 September 2026
1. What Is Corevia?
Corevia is an online study platform created by Nkemdi Ijoma, Jamal Muhammed, Okemsinachi Ikeyi Celsus, and Sean Obetta.
It helps students prepare for examinations through practice questions, educational materials, AI tutoring, analytics, personalised practice, and other learning tools.
2. What Information May We Collect?
When a student uses Corevia, we may collect information such as:
- name and email;
- account information;
- questions and answers;
- scores;
- topics studied;
- practice history;
- learning progress;
- AI Tutor conversations;
- uploaded educational materials;
- technical information about the device and website usage.
3. Why Do We Need It?
We use this information to:
- provide Corevia;
- show students their progress;
- identify topics that may require more practice;
- personalise questions;
- provide AI tutoring;
- improve the platform;
- maintain security;
- provide support.
4. Do We Sell Student Data?
No.
Corevia does not intend to sell student personal information.
5. What About the AI Tutor?
The AI Tutor may process the questions and materials a student submits in order to provide educational assistance.
AI responses can sometimes be wrong.
Students should therefore verify important academic information with teachers, textbooks, official examination materials, or other reliable sources.
Students should not submit passwords, financial information, government identification numbers, or other highly sensitive information into the AI Tutor unless specifically necessary.
6. Students Under 18
Corevia may be used by students under 18.
Where parental or guardian involvement or consent is required by applicable law, Corevia will take appropriate steps to obtain or verify it.
Parents and guardians can contact Corevia with questions about a child's use of the service.
7. Can Information Be Deleted?
Subject to applicable law, students or their authorised parents/guardians may request access to, correction of, or deletion of personal information.
Requests should be sent to:
We may need to verify the identity or authority of the person making the request.
8. Who Can Parents Contact?
Privacy questions and concerns can be sent to:
Nkemdi Ijoma nkemdiijoma@learncorevia.com
COREVIA REFUND & CANCELLATION POLICY
Effective Date: 20 September 2026 Last Updated: 20 September 2026
1. Scope
This policy applies to paid Corevia products and services, including subscriptions, access codes, premium features, or other paid offerings.
2. Purchases
Before completing a purchase, customers should review the displayed price, product description, access period, and any applicable purchasing terms.
A purchase may provide immediate digital access to Corevia.
3. Refund Window
Corevia's standard refund window will be specified at the point of purchase.
Until a specific refund period is published, users should contact:
as soon as possible if they believe a refund is appropriate.
4. Potential Refund Circumstances
Depending on the circumstances and applicable law, Corevia may consider refunds for situations such as:
- duplicate charges;
- accidental duplicate purchases;
- significant technical problems preventing access;
- an access code that does not work;
- unauthorised transactions;
- other circumstances where a refund is required by applicable law.
5. Digital Services
Because Corevia provides digital services, access may begin immediately after purchase.
Where applicable law gives consumers cancellation or refund rights for digital services, those rights will apply.
6. Refund Requests
A refund request should include:
- name;
- email associated with the purchase;
- purchase date;
- transaction reference if available;
- reason for the request.
Send requests to:
7. Fraud and Abuse
Corevia may decline or investigate refund requests involving:
- fraud;
- repeated abuse of refund systems;
- deliberate misuse of access codes;
- unauthorised resale;
- other dishonest activity.
Nothing in this section removes rights provided by applicable law.
8. Payment Providers
Payments may be processed by third-party payment providers.
Payment providers may have their own terms and procedures.
Corevia will cooperate with payment providers where necessary to investigate legitimate transaction or refund issues.
COREVIA AI TUTOR & ACCEPTABLE USE POLICY
Effective Date: 20 September 2026 Last Updated: 20 September 2026
1. Purpose of the AI Tutor
The Corevia AI Tutor is an educational assistance tool.
It is intended to help students:
- understand concepts;
- work through questions;
- receive explanations;
- identify possible mistakes;
- practise material;
- explore different approaches to problems.
It is not a replacement for a teacher, textbook, examiner, or qualified professional.
2. AI Can Make Mistakes
AI systems are not perfect.
The AI Tutor may produce:
- incorrect answers;
- incorrect calculations;
- incomplete explanations;
- misleading information;
- inappropriate recommendations.
Users should verify important information independently.
3. Academic Integrity
The AI Tutor must not be used to facilitate cheating.
Users must not use Corevia to:
- cheat during examinations;
- bypass examination restrictions;
- impersonate another student;
- submit generated work where doing so violates academic rules;
- facilitate academic fraud.
The student remains responsible for following their school's and examination board's rules.
4. Personal Information
Users should avoid entering unnecessary sensitive personal information into AI Tutor conversations.
In particular, users should not submit:
- passwords;
- banking credentials;
- government identification numbers;
- authentication codes;
- private information belonging to another person.
5. Uploaded Material
Users may only upload material they have permission to use.
Users must not intentionally upload:
- stolen material;
- unlawfully obtained private information;
- malicious files;
- content that infringes another person's rights.
6. Abuse of the Platform
Users must not use the AI Tutor or Corevia to:
- attack or disrupt the service;
- generate malicious software;
- bypass security systems;
- overload APIs;
- scrape Corevia;
- probe systems without authorisation;
- access another user's account;
- evade usage restrictions.
7. Security Research
Responsible security research may be permitted where Corevia has expressly authorised it.
Security vulnerabilities should be reported privately to:
Users should not publicly exploit or disclose a vulnerability before giving Corevia a reasonable opportunity to investigate and address it.
8. Enforcement
Where necessary, Corevia may restrict, suspend, or terminate access for serious violations of this policy or the Terms of Service.
Where appropriate, Corevia may investigate suspicious activity and take reasonable steps to protect users and the platform.
9. Reporting Problems
Users can report:
- harmful content;
- security issues;
- AI errors;
- abuse;
- privacy concerns;
- account problems
by contacting:
10. Relationship With Other Policies
This policy forms part of the Corevia Terms of Service.
The Corevia Privacy Policy explains how information submitted through Corevia may be processed.
The Student & Parent Privacy Notice provides a simplified explanation of privacy practices for students and parents.
End of Corevia Supplemental Legal Policies